Installation & Onboarding
- How to Install the Brij Shopify App
- How do I update my billing information on Brij?
- What if I encounter issues during the installation process on Shopify?
- Can I use Brij with multiple Shopify stores?
- Can I install the Brij app on multiple Shopify stores under the same account?
- How do I sign up for Brij if I don't have a Shopify account?
Shopify
Branding
- How can I customize the colors in my Brij Experiences?
- How do I customize the fonts in my Briij experiences?
- How do I customize button styles in my Brij experiences?
- How can I create custom-designed QR Codes?
- Can I remove Brij Branding from my experiences?
- Can I remove the hamburger menu from my experiences?
Custom Domains
- Can I use a custom domain with Brij
- Is there a limit to the number of custom domains I can use with Brij?
- Can I change my custom domain after it's been verified?
- Will my existing Brij content be automatically transferred to my custom domain?
- What happens if I encounter issues during the domain verification process?
Team Users
Login / Password
- How do I reset my password?
- How can I access the Brij dashboard through the Shopify app?
- How do I log in to my Brij account if I don't have a Shopify account?
- Can I log in to Brij using social media accounts?
- What should I do if I encounter login issues or errors?
- Can I log in to Brij from multiple devices simultaneously?
Analytics & Reporting
Experiences
- Discount Module FAQ
- What's the difference between a product experience and a variant experience in Brij?
- How do I bulk create product experiences?
- How do I obtain the bulk upload template file?
- How do I bulk create product experiences linked to Shopify?
- How do I request custom experiences to be created for me?
Rebate
- Rebate FAQs
- What’s the timeline to get set up?
- Do we have to set up a bank account?
- What is a Campaign?
- Will I get consumer and basket-level insights from the rebate program?
- Can we send reminder messages to customers at the point of sale or afterwards?
Registrations
- What is the Purchase Details feature in the registration module?
- How does the Purchase Details feature work?
- What information is collected through the Purchase Details feature?
- How do brands benefit from the Purchase Details feature?
- Can brands view and manage registration details collected through the Purchase Details feature?
- Are brands notified when registrations include complete Purchase Details?
Warranty
Form
- What fields are available in Brij's form module?
- Can brands limit form submissions to one per user?
- How can I customize the form submission message in Brij?
- Is it possible to include multiple forms within a single experience in Brij?
- Can brands track form submissions and responses within Brij?
- How can I access responses to forms in Brij?
Integrations
About Brij
- How do I upgrade my plan on Brij?
- What payment methods does Brij accept?
- Can I cancel my subscription?
- Is my data secure on Brij?
- How can I contact customer support?
- Does Brij offer a free trial?