How to Add a Chatbot (Gorgias, Zendesk, etc.)

Introduction:

This tutorial provides a complete guide on adding a chatbots to your experiences.

Instructions:

Access the Side Menu

• Start by opening the side menu.
• Click on the 'Settings' tab.

Open Custom Code Settings

• In the settings menu, click on the 'Custom Code' tab.

Insert Custom Code

• Obtain the chatbot code snippet from your chatbot provider.
  • For detailed instructions on how to get the code snippet for a Gorgias chatbot, refer to the Gorgias Help Center.
  • For detailed instructions on how to get the code snippet for a Zendesk chatbot, refer to the Zendesk Chat Documentation.
• Paste the chatbot code snippet into either the head or body code section, depending on your implementation preference.
• Save your changes.
• 🎉 Congratulations! You have successfully added a chatbot to your experiences.